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Commercial Services

Commercial Property Management Servces

NAI Harcourts can manage the entire process on your behalf or you can now select certain services.  Each service is designed with Added Value in mind for the benefit of the client’s real estate asset.  

You can choose as many services as you like or you may wish for the entire process to be managed by NAI Harcourts.  

Contact NAI Harcourts to discuss your management requirements


Landlord Services

  • Promptly respond to all Landlord queries
  • Monies received from tenants are held in a trust account
  • Ensure current insurance held covering liability and loss of rents 
  • Monthly financial report and management report to the Landlord *
  • Identify value add opportunities 
  • Approval sought prior to approving items chargeable to Landlord
  • Approval required for all expenditure over predetermined amount *
  • Communicate with professional advisors on your behalf (valuers solicitors, consultants)
  • Conduct lease renewals, variations, assignment of leases and sub-leasing with tenants
  • Negotiate new leases with new tenants including any due diligence work
* Subject to the provision of other services and availability of information


Tenant Services

  • Collect rents, operating expenses and debtor management 
  • Setting of operating expense budgets and undertaking operating expense wash-ups
  • Investigate and resolve tenant’s issues and promptly respond to queries
  • Maintain open dialogue with tenants
  • Provide 24/7 contact to the property manager - not a call centre
  • Leasing co-ordination with agents


Property Services (Facilities Management)

  • Co-ordination of all repairs and maintenance
  • Arranging and procuring service contractors
  • Ensure Building Warrant of Fitness is current
  • Compliance with all building and council regulations
  • Oversee tenant fit-outs and contractors on site
  • Compliance with the new Health & Safety at Work Act
  • Regular monthly property inspections
  • Six monthly thorough internal and external inspections
  • Preventative Maintenance planning
  • Monthly reporting to clients on material items


Body Corporate Services

  • Ensure compliance with Unit Titles Act and Body Corporate Rules
  • Convene AGMs and distribute minutes
  • Maintain records and handle communications
  • Prepare pre-contract/pre-settlement disclosure statements
  • Prepare invoices and collect levies
  • Monies received from unit holders are held in a trust account
  • Prepare annual budgets
  • Prepare statements and reports for members
  • Arrange insurance valuations
  • Arrange insurance and handle any claims
  • Arrange all repairs and maintenance
  • Arrange Long Term Maintenance plan
  • Regular inspections of property
  • Ensure body corporate rules are being followed and adhered to