Minimum of monthly site visits
Six monthly thorough internal and external inspections
Negotiation of operating expense contracts
Identify and resolve maintenance issues
Identify and carry out preventative maintenance
Seek to improve the presentation and attractiveness of the property
Ensure the building is compliant with the Building Act 2004
Obtain an annual building warrant of fitness
Ensure the property is safe and healthy for all tenants and the public
Project manage capital works
Ensure insurance valuation current and current insurances are held
Setting of operating expense budgets
Allocation of operating expenses on multi tenanted site
Undertaking operating expense wash-ups
Investigate & resolve tenant’s issues & promptly respond to queries
Maintain open dialogue with tenants
Provide 24/7 contact to the property manager - not a call centre
Oversee tenant fit-out and contractors on site
Conduct rent reviews, lease renewals & variations, assignment of lease, sub-
leasing and new leases
Ensuring the tenant is complying with the Deed of Lease
Maintain current tenant database, records and tenancy schedule
Promptly respond to all Landlord queries
Monies received from tenants are held in a trust account
Ensure current insurance held covering liability and loss of rents
Provide 24/7 contact with the property manager - not a call centre
Monthly financial report and management report to the Landlord
Identify value add opportunities
Identify future capital works, obtain pricing and relay to Landlord
Approval sought prior to approving items chargeable to Landlord
Approval required for all expenditure over pre-determined amount
Approval sought for tenant’s fit outs, rent reviews, renewals, extensions,
assignments, sub-letting, new leases and capital works
Communicate with professional advisors on your behalf (valuers etc)
Conduct rent reviews, lease renewals, assignment of leases, sub-leasing, new
leases and associated due diligence work